Learning Point is a full-service consulting firm that focuses on leadership, team, and organizational development. We are based in the Pacific Northwest and do work around the world. Our purpose is to enhance your success by helping you build commitment, competence, and collaboration in your workforce. You provide the leadership. We provide the tools, training, and roadmaps. Together we create success. And we help you measure that success every step of the way.



The magic of what we do is in what we do as a team.
Each member provides an important and unique contribution to the overall goal.

We create practical, state-of-the-art leadership learning solutions. For more than 30 years, Learning Point has had the privilege of helping a variety of organizations throughout the world develop their leaders by providing customized tools, training programs, and work methods that produce measurable results. We look forward to talking with you about the results you would like to achieve.

We realize that the solutions we provide mean very little unless they create value for you. At the end of the day, everything we do must help produce tangible measurable results. Our work is not done until that happens. When you choose Learning Point, you are choosing a solution partner – one that will see to it that you receive the value you deserve and the results you are looking for.

Mark Christensen

Founder & CEO

Mark Christensen is founder and CEO of Learning Point Group. He draws on over 35 years of experience in the field of management, leadership, and organizational development. He is especially known for developing “leadership in the trenches” and giving leaders of all levels the tools to excel, even in challenging roles. He has a passion for workplace learning and a gift for creating targeted learning solutions that address relevant business needs.

His professional background includes organizational learning, culture change, supervisor development, team implementation, lean management, human resources, communications, executive team development, and community involvement. Mark has had the privilege of working with a wide variety of organizations in numerous sectors and industries, including federal, state and local governments, utilities, energy, aerospace, electronics, mining, wood products, hospitality, and health care. He has developed numerous training programs and management tools that are being used by organizations throughout the world. In all his projects, Mark emphasizes the vital need to tie learning efforts to the performance goals of the organization.

Mark holds a Master’s Degree in Business Administration from the University of Oregon and a Bachelor’s Degree in Organizational Communication from Brigham Young University. He and his wife Lisa divide their time between Saint George, Utah and Vancouver, Washington. They have three amazing children, two beautiful daughters-in-law, one talented son-in-law, and seven angelic yet energetic grandchildren.

Larry Hancock

Senior Partner – Executive Leadership and Healthcare Leadership.

Larry Hancock has over 35 years of healthcare leadership experience. He began with Hospital Corporation of America (HCA) where he served as CFO for three different HCA facilities and CEO for HCA’s St. Mark’s Hospital.

Larry was the first President/CEO of Molina Healthcare of Utah. He was also President of Altius Health Plans and served as the Utah/Nevada Region President for IASIS Healthcare where he oversaw the development of five hospitals. In addition, Larry served as Region President of Intermountain Healthcare’s Central Region, responsible for Intermountain’s five acute care adult hospitals in Salt Lake County. As senior partner with ERH Healthcare, Larry worked with other partners in managing multiple rural hospitals throughout Georgia.

Larry is currently a professor within the Master of Healthcare Administration program at the University of Utah David Eccles School of Business. Larry clearly knows a few things about “summit level” leadership. The wisdom he shares about senior leadership teams resonates powerfully with leaders in a wide variety of industries and environments.

Larry and his wife live at the base of the Wasatch mountains in Sandy Utah.

Shannon McCafferty

Office Manager. Team Leader of Staff Support.

Shannon is a brilliant combination of collaboration, efficiency, and practicality. She has over 6 years of administrative experience that shows more like 20. Seriously!

In addition, she is excellent at working with people, coordinating projects, creating materials, and just figuring stuff out. So, we feel fortunate having her keep us organized and on schedule.

Currently, Shannon is working towards a degree in Environmental Science at Washington State University Vancouver. Go Cougars!

In her spare time, she enjoys hiking with her dogs and identifying local plants, reading, painting, and baking.

Nyna Hockmuller

Director of Client Services

Nyna leads our client services team. She has a natural passion for making sure that learners, leaders, and clients are able to get full benefit from their experience with Learning Point.

Nyna has an innovative, collaborative, and engaging style that is so appreciated by her teammates and clients. Her experience in sales, service, teams, and leadership development sets her apart in her absolutely essential role on our team.
She articulates a clear vision that sparks engagement and commitment in those around her. Contagious. And she just happens to be bi-lingual. Also a major plus.

Nyna is currently completing her degree in Management with a concentration in Human Resources from the University of New Orleans.

She resides just outside of New Orleans, Louisiana and loves Jazz Fest.

Dave Newman

Senior Facilitator – Healthcare Leadership and Continuous Improvement.

Dave has been involved in healthcare leadership for 15 years, including serving as a leadership and continuous improvement coach for Intermountain Healthcare for the past five years. He has helped numerous leaders and teams – in nursing, rehab, oncology, surgery, imaging, cardiology, emergency, pharmacy, administration, and hospital and clinic operations – grow their capacity to lead and succeed.

Dave is all about the value that people bring to an organization. He believes genuine and authentic relationships are at the core of happiness and success. He subscribes to the servant leadership model and believes the highest and best sustained results and outcomes are achieved by individuals and organizations supporting and putting the needs of others first. Dave earned a bachelors degree in Finance from BYU and an MBA from the University of Utah.

Of note, Dave is a state tennis champion, an avid fly fisherman, and was even an Alaskan fly fishing guide in his younger days. Pretty cool!

Dave and his wife are busy raising three boys in Saint George, Utah.

Lisa Christensen

Director of Business Support

Lisa has been at the center of business support, strength, and synergy for Learning Point Group for over 33 years. Leadership comes natural to her. She provides the ideal blend of pragmatism and social grace to help our team through all sorts of ups and downs.

Lisa handles the core business systems and processes that keep Learning Point headed in the right direction. In her spare time, she also built and ran a successful interior design business for over 20 years. Oh, and raised three charming children.

Lisa enjoys hiking, movies, decorating, books, pickleball, and family. Her eight grandchildren occupy most of her time and her heart.

Lisa loves the sunny weather and redrock canyons surrounding Saint George, Utah.


Our team of associate coaches, facilitators, and consultants.