Learning Point is a full-service consulting firm that focuses on leadership, team, and organizational development. We are based in the Pacific Northwest and do work around the world. Our purpose is to enhance your success by helping you build commitment, competence, and collaboration in your workforce. You provide the leadership. We provide the tools, training, and roadmaps. Together we create success. And we help you measure that success every step of the way.



The magic of what we do is in what we do as a team.
Each member provides an important and unique contribution to the overall goal.

We create practical, state-of-the-art leadership learning solutions. For more than 30 years, Learning Point has had the privilege of helping a variety of organizations throughout the world develop their leaders by providing customized tools, training programs, and work methods that produce measurable results. We look forward to talking with you about the results you would like to achieve.

We realize that the solutions we provide mean very little unless they create value for you. At the end of the day, everything we do must help produce tangible measurable results. Our work is not done until that happens. When you choose Learning Point, you are choosing a solution partner – one that will see to it that you receive the value you deserve and the results you are looking for.

Shirley Bain

Office Manager.

Shirley is a brilliant combination of collaboration, practicality, and grace. She has many years of administrative experience and it shows. Seriously!

In addition, she is excellent at working with people, coordinating projects, creating materials, and just figuring stuff out. So, we feel fortunate having her keep us organized and on schedule.

Currently, Shirley lives in Vancouver, Washington and helps to keep our main office in top shape.

In her spare time, she enjoys her community service, family, and a variety of hobbies.

Lisa Christensen

Director of Business Support

Lisa has been at the center of business support, strength, and synergy for Learning Point Group for over 33 years. Leadership comes natural to her. She provides the ideal blend of pragmatism and social grace to help our team through all sorts of ups and downs.

Lisa handles the core business systems and processes that keep Learning Point headed in the right direction. In her spare time, she also built and ran a successful interior design business for over 20 years. Oh, and raised three charming children.

Lisa enjoys hiking, movies, decorating, books, pickleball, and family. Her eight grandchildren occupy most of her time and her heart.

Lisa loves the sunny weather and redrock canyons surrounding Saint George, Utah.

Mark Christensen

Founder & CEO

Mark Christensen is founder and CEO of Learning Point Group. He draws on over 35 years of experience in the field of management, leadership, and organizational development. He is especially known for developing “leadership in the trenches” and giving leaders of all levels the tools to excel, even in challenging roles. He has a passion for workplace learning and a gift for creating targeted learning solutions that address relevant business needs.

His professional background includes organizational learning, culture change, supervisor development, team implementation, lean management, human resources, communications, executive team development, and community involvement. Mark has had the privilege of working with a wide variety of organizations in numerous sectors and industries, including federal, state and local governments, utilities, energy, aerospace, electronics, mining, wood products, hospitality, and health care. He has developed numerous training programs and management tools that are being used by organizations throughout the world. In all his projects, Mark emphasizes the vital need to tie learning efforts to the performance goals of the organization.

Mark holds a Master’s Degree in Business Administration from the University of Oregon and a Bachelor’s Degree in Organizational Communication from Brigham Young University. He and his wife Lisa divide their time between Saint George, Utah and Vancouver, Washington. They have three amazing children, two beautiful daughters-in-law, one talented son-in-law, and seven angelic yet energetic grandchildren.

Larry Hancock

Senior Partner – Executive Leadership and Healthcare Leadership.

Larry Hancock has over 35 years of healthcare leadership experience. He began with Hospital Corporation of America (HCA) where he served as CFO for three different HCA facilities and CEO for HCA’s St. Mark’s Hospital.

Larry was the first President/CEO of Molina Healthcare of Utah. He was also President of Altius Health Plans and served as the Utah/Nevada Region President for IASIS Healthcare where he oversaw the development of five hospitals. In addition, Larry served as Region President of Intermountain Healthcare’s Central Region, responsible for Intermountain’s five acute care adult hospitals in Salt Lake County. As senior partner with ERH Healthcare, Larry worked with other partners in managing multiple rural hospitals throughout Georgia.

Larry is currently a professor within the Master of Healthcare Administration program at the University of Utah David Eccles School of Business. Larry clearly knows a few things about “summit level” leadership. The wisdom he shares about senior leadership teams resonates powerfully with leaders in a wide variety of industries and environments.

Larry and his wife live at the base of the Wasatch mountains in Sandy Utah.


Our team of associate coaches, facilitators, and consultants.