Learning Point is a full-service consulting firm that focuses on leadership, team, and organizational development. We are based in the Pacific Northwest and do work around the world. Our purpose is to enhance your success by helping you build commitment, competence, and collaboration in your workforce. You provide the leadership. We provide the tools, training, and roadmaps. Together we create success. And we help you measure that success every step of the way.



The mojo at Learning Point is in the team.
Each member provides an important and unique contribution to the overall goal.

Mark Christensen

Founder & CEO

Mark Christensen is founder and CEO of Learning Point Group. He draws on over 35 years of experience in the field of management, leadership, and organizational development. He is especially known for developing “leadership in the trenches” and giving leaders of all levels the tools to excel, even in challenging roles. He has a passion for workplace learning and a gift for creating targeted learning solutions that address relevant business needs.

His professional background includes organizational learning, culture change, supervisor development, team implementation, lean management, human resources, communications, executive team development, and community involvement. Mark has had the privilege of working with a wide variety of organizations in numerous sectors and industries, including federal, state and local governments, utilities, energy, aerospace, electronics, mining, wood products, hospitality, and health care. He has developed numerous training programs and management tools that are being used by organizations throughout the world. In all his projects, Mark emphasizes the vital need to tie learning efforts to the performance goals of the organization.

Mark holds a Master’s Degree in Business Administration from the University of Oregon and a Bachelor’s Degree in Organizational Communication from Brigham Young University. He and his wife Lisa divide their time between Saint George, Utah and Vancouver, Washington. They have three amazing children, two beautiful daughters-in-law, one talented son-in-law, and seven angelic yet energetic grandchildren.

Shannon McCafferty

Office Manager. Team Leader of Staff Support.

Shannon is a brilliant combination of collaboration, efficiency, and practicality. She has over 6 years of administrative experience that shows more like 20. Seriously!

In addition, she is excellent at working with people, coordinating projects, creating materials, and just figuring stuff out. So, we feel fortunate having her keep us organized and on schedule.

Currently, Shannon is working towards a degree in Environmental Science at Washington State University Vancouver. Go Cougars!

In her spare time, she enjoys hiking with her dogs and identifying local plants, reading, painting, and baking.

Brad Young

Team Leader of Operations. Senior Facilitator. Leadership Coach

Brad helps us make sure we are showing up the best way possible for our clients. Challenging for sure, but he is up to the task. He has a combined passion for leadership and for creating processes that increase efficiencies and remove roadblocks. So, we like having him around.

Brad says, "I have experienced the lasting effects that come from poor leadership and the life-changing, even transformative, affect of great leadership. I am indeed a true leadership junkie." Brad will complete his MBA from the University of Illinois in the spring of 2021. He received his BS in business administration from Utah Valley University. In previous work engagements he has filled the role of general manager in food services, chief operating officer for a start-up, and director of client services in an industrial supply organization. Bottom line, he has empathy for the workplace leader.

Brad and his family reside just outside of Atlanta Georgia.


Paula Allen

Strategic Partner
NW Region & Tribal Organizations

Paula Allen has practical experience in both operational leadership and service excellence. She is also an extremely effective teacher, facilitator, and coach. She continues to serve as the Director of Tribal Customer Service with the Jamestown S’Klallam Tribe. She has extensive experience working at all organizational levels creating, promoting, and delivering training solutions designed to support the organization’s goals, business plan, and mission. Paula is passionate about creating an interactive and enjoyable business environment that supports learning. She is dedicated to giving Supervisors and Managers everything they need to create a coaching environment, where front line employees feel completely supported by their leaders.

John Park

Strategic Partner
Wasatch Region

John Park has over thirty years of doing great and innovative things in municipal government in the State of Utah. He served in many capacities in city government, including police officer, fire fighter, building official, assistant city manager, public works director, as well as city manager. He is and has been a driving force in many public/private partnerships, mentored many cities and counties in these partnerships, and co-created the largest municipal open infrastructure fiber optic network in the United States. He has worked with both public and private sector organizations in association with the Arbinger Institute’s Developing an Outward Mindset as well as Franklin Covey’s Speed of Trust.

Jeff Swanson

Senior Facilitator

Jeff has over 20 years of experience working in the public and private sectors, nonprofits, and in academia. He is principal and managing director of EXIGY LLC, a consulting practice serving public and private sector clients. Most recently he was city manager of Battle Ground, WA, prior to which he was director of economic development for Clark County, WA. He has held numerous management and executive positions in heavy manufacturing, logistics, and transportation industries.

Barry Rellaford

Strategic Advisor, Coach, Senior Facilitator

Barry Rellaford is uniquely qualified to train and coach business leaders. His experience as a business practitioner, advisor, facilitator, and leader within multiple organizations, gives Barry the informed, practical experience that sets him apart.

For several years, Barry led FranklinCovey’s Learning Expedition Center, a corporate university focused on the development of FranklinCovey salespeople and consultants. He also served as the Vice President of Organizational Development for Metatec Corporation and as a performance consultant at CompuServe, Inc.

Gwynne Grohmann

Coach, Senior Facilitator

Gwynne Grohmann is a favorite facilitator and is the founder of The Nuance Group. Her professional career includes roles in the public and private sector. She has served in a leadership role for start-ups and has applied her knowledge of learning, leadership and communication in her work with teams across the US to begin transforming their cultures to improve learning and performance.

Kyle Christensen

Strategic Advisor, Coach, Senior Facilitator

Kyle is a creative innovator, engaging facilitator, and coach. He draws on his experience as a senior leader in the media and hyper-growth tech industries to develop the right strategies and messages to support our valued learners. Over the years, Kyle has facilitated a number of workshops, including several session in Mexico City in Spanish. From product development to video production, he does a little bit of everything, and we love that about him.

We create practical, state-of-the-art workforce development solutions. For more than 30 years, Learning Point has had the privilege of helping a variety of organizations throughout the world develop their leaders by providing customized tools, training programs, and work methods that produce measurable results. We look forward to talking with you about the results you would like to achieve.

We realize that the solutions we provide mean very little unless they create value for you. At the end of the day, everything we do must help produce tangible measurable results. Our work is not done until that happens. When you choose Learning Point, you are choosing a solution partner – one that will see to it that you receive the value you deserve and the results you are looking for.